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Fed Up of Paper Straws?

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Frequently Asked Questions


Where is my order shipping from?

In order to provide the best prices and flexible international shipping options, most of our orders are shipped directly from our suppliers in Europe and Asia, using a range of International couriers. Some items are available in our USA warehouse in order to provide domestic shipping for our USA customers. In most cases, if you order more than one product, we might ship your products in different packages.

Where can I track my order?

You can track your order on our order tracking page.

Can I cancel my order?

Yes, you may request order cancellation by emailing us with the reason of doing so. If your item has been already shipped, cancellation will not be available.